Frequently Asked Questions

1What payment methods do you accept?
We accept Cash, Cheque and Bank deposit and very shortly we are going to have an online payment option for our clients.
2Do you offer an affiliate program?
Yes! You can signup to our affiliate program.
3When will my Braodband connection be active?
Your connection will be active within one business day from the date you placed the order. Connection time will vary depending on the area and the extension, but generally, your connection will be active in two to three business days.
4What are your hours of operation?
General hours are: 9:00am to 5:30pm, Monday to Friday.
5What type of security do you use to safeguard personal information?
We use high-grade 256 bit encryption to secure all transactions.
6How do I track my Usage?
You will receive your Login details via email as soon as it becomes available. You can then login and have an access to your account details.
7Where can I find your Terms and Conditions?
You can view our Terms and Conditions here.
8How can I contact you?
You can reach us via phone or email. Click here for more information.